Volna Online Casino Review
Welcome to the exciting world of Volna Casino, a thrilling destination for gaming enthusiasts! With its extensive library of captivating slot games, Volna has quickly become a favourite among players seeking both fun and fortune.
But that’s not all—Volna is renowned for its vibrant atmosphere, hosting a plethora of tournaments and promotions that give players the chance to compete for incredible prizes. The excitement never ends!
What sets Volna apart is its enticing loyalty program, where players can unlock a treasure trove of privileges as they level up. Plus, with a fantastic cashback feature and a dynamic bonus system, there’s always something new to discover in the “Bonuses” tab.
In today’s review, we’ll take you on a journey through Volna Casino. We’ll guide you through the seamless registration process, delve into the benefits of the loyalty program, and show you how to reach out to customer support if you ever need assistance. You’ll also get the inside scoop on the thrilling world of gambling and read genuine reviews from real players, giving you a well-rounded view of what to expect. Get ready for an adventure filled with excitement and opportunities at Volna Casino!
Website Registration
To start your thrilling journey at Volna Casino and make your first deposit, you’ll need to register on their official website. It’s as easy as pie! Just head over to the site and click on the green “Register” button located in the top right corner.
Creating an account at Volna can be done using an email address or through social media. Let us examine each registration option separately. Please note that registration on this casino’s website is only available for residents of the CIS countries: the Russian Federation, Ukraine, and Kazakhstan.
Registration via e-mail
To create an account using your email address, you’ll need to provide the following information:
- E-mail;
- Password;
- Country of residence;
- Preferred currency;
- Promo code (if available).
You will also need to confirm that you are at least 18 years old and agree to the casino’s terms and conditions by sliding the toggle next to the relevant statement. Additionally, players have the option to subscribe to the newsletter and choose a welcome bonus.
Once you’ve entered your details and selected your preferences, simply click the “Register” button. Your account will be created, and you’ll be automatically logged in, ready to dive into the excitement!
Registering via Social Networks
To register an account using social networks, you need to switch to the “Social Networks” tab in the registration menu. After that, select the appropriate method and click on the logo of the social network.
The following social networks are available for registration at Volna Casino:
- Google account;
- Yandex mail;
- Vkontakte;
- Telegram;
- Odnoklassniki.
After clicking on the logo, the service’s website will open, where you need to confirm the link to your account. At this point, the account creation process will be complete.
Loyalty Programme
In Volna Casino, there is a loyalty program consisting of four levels. To advance to the next level, players must meet certain conditions or accumulate a sufficient number of points. Points are awarded for depositing funds: for every 1000 Rub deposited, 1 point is earned. Additionally, players must fulfill specific requirements to maintain their level and avoid being downgraded to a lower tier.
Let’s take a closer look at each level individually.
Newbie Level
The first loyalty level is granted to the player right after registration.
It offers the following benefits:
- 24/7 customer support;
- Withdrawal limit of 320000 Rub per 24 hours;
- Cryptocurrency withdrawal limit of 5000000 Rub per 24 hours;
- Ability to participate in tournaments and lotteries;
- 5% cashback with a wagering requirement of x20;
- Access to the bonus program.
Expert Level
To achieve the “Expert Level,” you need to verify your email address, phone number, make your first deposit, and complete the verification process. After completing these actions, the player will automatically receive this status.
The level provides the following benefits:
- 24/7 customer support;
- Withdrawal limit of 3200€ per 24 hours;
- Cryptocurrency withdrawal limit of 50000€ per 24 hours;
- Access to tournaments and lotteries;
- 10% cashback with a wagering requirement of x10;
- Eligibility to participate in the bonus program;
- Access to weekly Reload bonuses;
- Opportunity to receive additional rewards for gaming activity;
- Birthday gift of 50€.
Master Level
The “Master Level” is awarded to players who have accumulated at least 200 points in the last 30 days and 450 points in the last 90 days. Additionally, the casino administration may grant this status to particularly active players of a lower level.
If a user has accumulated fewer than 200 points in the last 30 days, their status will be downgraded to “Expert.”
The “Master Level” comes with the following benefits:
- A dedicated support service line, enabling faster access to information;
- A 24-hour withdrawal limit of 8000€;
- A 24-hour cryptocurrency withdrawal limit of 50000€;
- Access to tournaments and lotteries;
- A 10% cashback with a x5 wagering requirement;
- Eligibility to participate in the bonus programme;
- Eligibility for weekly Reload bonuses;
- Opportunities to receive additional rewards for gaming activity;
- A 100€ birthday gift;
- Priority withdrawal processing, bypassing the queue.
Professional Level
This is the final level in the loyalty programme. To attain it, a player must accumulate a minimum of 350 points in the last 30 days and at least 800 points over three months. Additionally, the administration may grant this level to a player based on their increased activity.
If the total points on the account fall below 350 at the end of the last 30 days, the player will be assigned the status of “Master.”
The “Professional” status offers the following benefits:
- A dedicated support line that allows for faster access to information;
- Withdrawal limit of 12000€ per 24 hours;
- Cryptocurrency withdrawal limit of 50000€ per 24 hours;
- Access to tournaments and lotteries;
- 10% cashback with a wagering requirement of x3;
- The opportunity to participate in an individual bonus program tailored specifically for the player;
- Access to weekly Reload bonuses;
- The possibility of receiving additional rewards for gambling activity;
- Unique birthday gifts;
- Personal rewards without wagering requirements;
- Funds are withdrawn in an expedited manner;
- Additional 5% cashback without wagering on live dealer games;
- Personalized notifications about news, updates on the website, and upcoming promotions.
Gambling Entertainment
At Volna Casino, you’ll find an extensive library of gambling games featuring slots from 68 different providers. The owners have designed a user-friendly search menu and organized the games into categories for easy browsing. The main page includes buttons that make it simple to navigate between sections.
Players can enjoy a variety of slots from renowned providers such as:
- Relax Gaming;
- ReelPlay;
- Netgame;
- Play’n GO;
- NetEnt;
- Nolimit;
- Tom Horn Gaming;
- Red Tiger;
- Hacksaw Gaming;
- Playtech etc.
At Volna, there is also a dedicated section for live dealer games. To access it, simply click on the “Live Casino” button.
The slots in this section are organized into the following categories:
- Roulette;
- Blackjack;
- Poker;
- Game shows;
- VIP-casino.
There is also a separate sorting option for providers that offer live dealer games.
Mobile Version
Volna has its own mobile version that activates when you access the site from a smartphone or tablet. This mobile version includes all of the functions and features available in the main version; however, it is not very user-friendly.
The layout of the buttons may take some time to get used to. For example, to access your profile or view status information, you first need to click on the side menu and then find the necessary button there. In most casinos, these buttons are typically placed at the top or bottom of the screen and are accessible for clicking from any page.
At the top of the mobile version, you will find the menu button, balance, notifications, and a deposit button. At the bottom, there are buttons for accessing the list of providers, search, and favourite slots.
Support Service and Security
If a player has an issue, they can send a message to the customer support. Typically, a specialist responds within the first few minutes. Even if resolving the player’s issue takes a long time, they will remain in contact and will be ready to answer other questions.
To contact a specialist, you need to click on the headset button located in the upper right corner. A chat widget will open on the screen where you can present your question.
If you are unable to resolve the issue in the online chat, you can message the support team via email at volna@support.win and await a response to your message. Usually, such requests are processed within 24 hours.
In regards to security, Volna Casino employs modern protection methods. This ensures that third parties cannot access players’ personal data and account funds.
The casino holds a license OGL/2024/570/0396, which means it complies with all established standards. All games are provided by official suppliers. During spins and rounds, all data and results are stored on dedicated servers, which are accessible only to the provider. This means that neither the casino administration nor any other parties can influence the outcome of a round.
Players can take additional measures to protect their accounts. To do this, they need to go to their profile and open the “Security” section. In this section, they can change their password, set a secret question, enable two-factor authentication, and add an authentication code. These security measures ensure that even if fraudsters obtain the account password, they will still be unable to access it without additional verification.
