It is advisable for all users of Volna Casino to undergo the verification procedure. For example, if an amount exceeding €500 is requested for withdrawal, the administration has the right to request proof of identity. Verification will also be required if a player is suspected of violating rules or engaging in fraud.
To carry out this procedure, you need to go to your profile and click on the “Verification” section. In the opened menu, the player needs to upload the following images:
- Identity Document. You can upload a passport, driver’s license, ID card, etc. The important thing is that all of the details are clearly visible in the images.
- Selfie. You need to take a selfie holding the attached document. This way, the administration will ensure that the player is providing their personal information. The photo must be clear enough to see the person’s face and the photo on the document.
- Image confirming the payment method. You need to take a photo of the bank card or attach a statement from online banking or an e-wallet showing the user’s details and the completed deposit. This point of verification is not mandatory.
After the user attaches all the necessary documents, a support specialist will review them. If no violations are found, the verification will be approved. Otherwise, the application will be rejected, errors will be pointed out, and the user will be asked to send in new images.
