At Gizbo Casino, account verification is not always mandatory. However, the administration may require identity confirmation in specific cases, such as:
- Suspected rule violations or fraudulent activity.
- Withdrawal of a large sum of money.
- Claiming a birthday bonus.
To avoid delays in such situations, it is recommended to complete verification in advance.
How to Start the Verification Process:
- Open your profile menu and go to the “Verification” section.
- You will find three widgets where specific documents need to be uploaded:
1. Identity Verification
Upload photos of your passport, driver’s license, or another identity document. Ensure the following details are clearly visible:
- Full name
- Date of birth
- Photo
2. Selfie with ID
Attach a photo of yourself holding the document you uploaded.
3. Payment Method Verification
This step is optional unless you plan to withdraw funds. In this section, upload:
- A photo of your bank card or
- A screenshot from a payment system showing completed transactions.
Verification Process
Once all required images are uploaded, they will be reviewed by the support team.
- If no issues are found, the verification will be approved.
- If there are problems, your request may be rejected, and you will be asked to submit new documents.
Additional Verification Requests
In cases of suspected fraud, players may be required to undergo repeat verification. This involves:
- Providing specific documents as requested.
- Participating in a video call with the support team, if necessary.
