It is advisable for all players to go through the verification procedure. This will help to quickly solve a number of problems in the future, if they arise. For example, when withdrawing too much money from the account, the administration will most likely ask to confirm the identity without fail. This will also be required if the user is suspected of violating the rules or wants to receive a bonus in honor of their birthday.
To go through verification, you need to open the side menu located on the left and click on the “Personal account” item. A list will open where you need to select the “Verification” section.
The identity verification procedure consists of three stages, during which the player needs to provide certain documents.
Let’s consider each one separately:
- Identity verification. At this stage, the user must send an image of a passport, ID card, driver’s license or other document containing personal data. All inscriptions must be clearly visible in the photo.
- Selfie. The player must take and send a selfie where they hold the document that they attached in the previous step. The image must clearly show the person’s face, the photo on the document and the inscriptions on it.
- Payment. This verification stage is optional. However, without it, the ability to withdraw funds will be blocked. At this stage, the player is required to confirm the payment method that will be used to make deposits and withdrawals. To do this, you need to provide an image of a bank card, bank statement, etc. It must contain the player’s personal data and information about the deposit made.
After the user sends the images of the documents, the support specialist will check them for violations. If everything is in order, the verification will be considered passed. Otherwise, the specialist will reject the application and ask to correct the deficiencies by taking new photos.
Also, in the Izzi casino, the gambler may be asked to undergo additional verification. The support service will send them a list of documents and information that must be provided. In certain cases, a video call may be required.
