The verification procedure at Flagman Casino is not mandatory. Even without it, users can register, make deposits, and play slots for real money. However, to progress through the loyalty levels, it is necessary to confirm your account and personal details.
Additionally, to withdraw funds, you need to enter and verify your phone number and email address, as well as upload a document confirming your identity and a selfie with it. This can be done by clicking the deposit button or within your personal account.
Completing verification in advance can help avoid a number of issues in the future. For example, if a player is suspected of fraud or rule violations, prior confirmation of their data will help resolve misunderstandings much more quickly. Additionally, you cannot receive a birthday bonus without verification.
To confirm your account, you need to open your personal account and go to the “Verification” section.
There will be three widgets:
- Identity Confirmation: Here, you need to upload a photo of the document confirming your identity. For example, you can send a photo of your passport. All information in the image should be clearly readable.
- Selfie and ID: In this section, you need to confirm that you are the owner of the document from which you are entering the data. For this, you must take a selfie while holding the document. The image should clearly show the player’s face and the details on the document.
- Confirmation of Payment Methods: Here, you need to confirm the method that will be used for deposits and withdrawals. It’s important to note that when attempting to withdraw money from the account, you must specify the payment system and wallet used for the deposit. The player needs to provide a photograph of the bank card showing the number and the owner’s full name, or a screenshot from the payment system with the details.
After the user uploads all the data, it will be sent for verification. A support service specialist will review the images and check for any violations. After that, the verification will be completed. If the casino staff finds violations, they will reject the data confirmation and request the necessary information to be re-submitted.
Additionally, Flagman may ask the user to undergo a re-verification procedure. This may be required if they are suspected of rule violations. During this re-check, the casino employee may request a video call for further confirmation.
